Your data has never been safer

Logitude provides security levels higher than desktop systems

Logitude is better secured than your own desktop environment. With Logitude, your data isn’t stored on your computer – e.g. if your computer crashes, or gets lost, or stolen, all your data remains completely safe and unaffected.

In addition to Microsoft’s responsibility for the datacenter, we take our own measures to better secure the data stored in our own databases.

Logitude Security

When speaking about security, we actually cover more than just one layer. Security is comprised of confidentiality, integrity and availability.

Logitude is developed, hosted and secured at the Microsoft Windows® Azure™ datacenter, a world leading cloud provider, delivering the highest levels of availability, performance and security.

Microsoft Windows® Azure™ is operating in a geographically distributed facility. While running 24/7 the facility is taking various measures to protect operations from power failure, physical intrusion and network outage.

External access to our servers is controlled by multiple layers of firewalls, intrusion detection and prevention systems, load balancers and routers, which are configured and monitored according to industry best practices.

Please read more about Azure’s security features and capabilities

Here are just some of the security measures we take:

SSL:

Our servers have SSL certificates so all data transferred between the users and the service is encrypted.

User Access & Permissions:

Only persons invited by you, with user permission levels selected by you,
will have access to your organization’s data. You can remove any user(s) whenever you want. You also have the option to invite Customer Care for support purposes only, at your total discretion.

Permissions and roles:

The internal Logitude security module allows you to grant authorized users access to specific data only (for example: rates, profit & loss data, etc.)

Activity Log:

Logitude logs all users’ main activities, for both your company’s users and external invited users (customers, partners & agents).

Password Protection:

At a minimum, Logitude takes the following measures to protect your password:

  • Users must choose a strong password
  • Automatic lockouts are enforced when incorrect passwords are repeatedly entered
  • Activation of a new password can be done only via access to email account.
  • The browser is not allowed to save your login (which eliminates access from a stolen or compromised computer) and, in addition
  • Stored passwords are encrypted – even we can’t see your password.

Data Protection and Backup:

Our service has been designed for high availability, with redundancy built
into every level of our hosting infrastructure, including redundant power, network, database and web servers.
All customer data is backed up daily. Every transaction is saved into three different servers so we can immediately recover your data in case of hardware failure. We also run a continuous backup into a secondary facility for further data protection.
We also run a continuous background task which backs-up the data into a back-up facility for further real-time data protection.
Because we backup your data, you don’t have to take care of that. However, if you wish to export your data, you can do so at any time by simply using the Data Export tool. Exporting data to Excel is ideal because they can be easily read and are also in a format that can be manipulated for import into other systems if required.

Additional Steps you can take to remain protected

We work very hard to keep Logitude secure. Here are some additional simple steps you can take in order to keep your password better protected:

1. Create a password nobody can guess, so don’t use dictionary words or family names. Be cryptic or use multi-word pass phrases – easy to remember, hard to crack.

2. Don’t share your password with anybody.

3. Don’t write your password on a sticky note and attach it to your computer.

4. Keep your browser software up to date.

5. Make sure you only login at logitudeworld.com