Economy Class

Full freight forwarding solution :

  • Shipments management
  • Documents printout
  • Invoicing
  • Profit & Loss
  • Business tools
  • Email documents & reports


    Business Class

    All Economy Class features +

    Extended freight forwarding solution:

  • Quotes
  • Vendor invoices
  • Customer collection and balance
  • External documents archive

    Shared logistics with customers


    Independent CRM users subscription

    Free Customization - Please check our terms

    First Class

    All Business Class features +

    • CRM
    • Outlook connection
      (future feature)

    30 Days free trail - No credit card required


    All packages include the e-AWB module: You pay additional fees ONLY for the AWBs you send

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    Feature Economy Business First Class e-AWB
    Air, Ocean, Land Air only
    Import, Export Export only
    Standard support, unlimited calls
    Setup included
    Data storage - unlimited
    Document storage:
    2GB per user
    Feature Economy Business First Class e-AWB
    Order details Help
    Users can start entering data to a shipment from the moment they receive an order from the client. The order details (weight, packages, expected profit) can be later compared to the actual details of the shipment
    Booking details Help
    Logitude provides booking management options for sending booking requests to airlines and shipping companies, tracing booking confirmations, updating and emailing confirmation numbers to customers.
    Consolidations and NVOCC Help
    Logitude provides full support for creating direct shipments, or separate House and Master bills of lading as part of consolidation/group age shipments.
    Flexible document printout Help
    Documents can be edited before printing and emailed to customers and agents. All sent documents are retained in history. You can use blank A4 paper to print predesigned AWB, CMR, FBL, Manifest, Labels and Cover pages.
    Email templates Help
    Notices and notifications, such as arrival updates and pre-alerts, can be sent to customers, agents and other partners using predesigned email templates.
    Sent mail history Help
    All sent email messages are stored with the shipment, making it easy to check and verify information when needed.
    Shipment status update Help
    Users can quickly update shipment statuses via the spotlight box that automatically appears when focusing on a shipment.
    Salesperson management Help
    Shipment information and statistics can be retrieved by salesperson.
    Multi-leg, multi-modal, multi-pickup, multi-delivery Help
    Logitude supports multiple modes of transportation with dynamic multiple-leg routings in shipments and quotes, also including the ability to handle multiple pickups and deliveries.
    AWB stack (Air Export) Help
    Master airwaybill sequences received from different airlines can be entered in the system to allow for airwaybill inventory control.
    Web Track & Trace for customers Help
    The Track & Trace feature ensures secured web tracking of shipments over the web, for customers.
    External documents archive Help
    External documents such as Purchase Order, Packing List and Certificate of Origin can be scanned or filed into the shipment.
    Follow-Up Help
    The Follow-Up mechanism ensures timely and relevant shipment follow-up. It enables users to flag important activities and add them to to-do lists which users can open to see their pending follow-ups for today and tomorrow.
    Feature e-AWB
    e-AWB Wizard Help
    The e-AWB Wizard steps users through the process of building an air waybill for a direct, house or master shipment quickly, and handles all of the communication with the airlines.
    Building a consolidation Help
    Working with a master shipment, users can enter and manage information about all the phases of a consolidation, and quickly combine the house shipments to be shipped together.
    FWB and FHL transmission to airlines Help
    Once the required information is completed, FWB and FHL messages can be transmitted to the airline at the click of a button.
    Expected departures management tool Help
    The Expected Departures query lists Masters according to expected departure dates, and shows the FWB/FHL transmission statuses as well as the airline statuses.
    Printing labels and manifests Help
    In addition to the AWB document, the Print option also prints labels, the Cargo Manifest and the Neutral AWB when required to use preprinted form.
    FSR/FSA - On-demand status check with airlines Help
    By simply clicking a button, the user can send status requests (FSR) to the airline, and get the airline’s answer (FSA).
    FSU - Automatic status update messages from airlines Help
    Once you send a FWB to the airline , Freight Status Update (FSU) messages are automatically received from the airline, and organized for the user under a tab with all other statuses received from the airline.
    Emailing documents to customers Help
    Air waybills and manifest documents (PDF) can be sent to partners and agents through the emailing system.
    AWB numbers stock Help
    Air waybill sequences received from different airlines can be entered in the system to allow for air waybill inventory control.
    e-Booking (selected airlines) Help
    A new facility for creating and managing booking entities, sending bookings to airlines and receiving Confirmation (will be part of the economy package).
    Additional fees
    Schedules and availability queries Help
    Users will be able to check airline flight schedules and availability by sending messages from Logitude.
    Additional fees
    Feature Economy Business First Class e-AWB
    Ad hoc or periodical quotes Help
    An ad hoc quote provides pricing for a one-time, non-repetitive request, whereas a periodical quote is created to accommodate repetitive orders for a given period.
    One-click generation of shipments Help
    A single click from an approved quote generates a shipment containing all relevant details.
    Email templates for quote requests from logistics partners Help
    Most of the correspondence with partners (airlines, truckers, shipping agents and others) is conducted via email, using either pre-designed (quote request, pick-up cost check, and the like) or custom templates.
    Sent mail history Help
    All sent email messages are stored with the quote. All the versions of a quote sent to a customer are retained in history.
    Quote status update Help
    Users can quickly update quote statuses via the spotlight box that automatically appears when focusing on a quote.
    Costs and expected profit Help
    Quotes can be built based on cost prices incorporated from vendor quotations and sales prices that can be calculated with a markup expressed as a fixed amount or as a percentage of the cost. The expected profit is presented to the user.
    Query not-approved quotes Help
    A predefined query shows all open pending quotes awaiting customer approval.
    Potential customers Help
    Since only a small percentage of quotes become shipments, you can create a potential customer that will become part of your customer�s directory only when a quote is approved and turned to a shipment.
    Archiving of correspondence with logistics partners Help
    External documents, usually quotes received from logistics partners, can be scanned or filed into the shipment.
    Follow-Up Help
    The Follow-Up mechanism ensures timely and relevant quote follow-up. It enables users to flag important activities and add them to to-do lists which users can open to see their pending follow-ups for today and tomorrow.
    Feature First Class CRM
    Opportunity Management Help
    Opportunity Management allows you to track an opportunity through the stages of the sales cycle, from the time it is identified as a prospect until the deal is closed as won or lost. It helps you prioritize prospects via display tools like Top Opportunities and Recent Opportunities, via stage queries and visualizations.
    Sales Funnel Help
    The Sales Funnel provides a visualized snapshot of the total pool of opportunities, revealing the number of prospects or the number of potential shipments in each stage of the sales process. The sales funnel reports let you analyze the lead-to-won sales conversions and the timelines as the opportunities move through the pipeline.
    Opportunity Overview Help
    The Opportunity Overview is the user’s workboard for accessing all the options needed to handle an opportunity, from a single place. Here, you can control an opportunity’s stage information, log and track related business activities, manage quotes, additional services and competitors, and also collaborate with peers.
    Activities Help
    Logitude CRM lets you log and follow up on business activities - calls, meetings, email communication, and manage tasks and reminders for opportunities, customer accounts and quotes, as well as for routine sales work. Activity display tools help prioritize your work, and Activity Queries supply information on open activities, completed activities, meeting summaries, and more. Using the Outlook Connection Add-In, appointments and contacts are automatically synchronized with the Outlook Calendar.
    Document Management Help
    Logitude World’s Document Management facility is available in Logitude CRM for managing outgoing and incoming documents, notifications and email correspondence from an opportunity, a customer account or a quote. The dynamic document library is directly available from these entities for choosing from a variety of document and mail templates the ones that best suit your business.
    Quotes Help
    Logitude CRM offers Logitude World’s built-in quoting capabilities to easily issue quotes from CRM accounts, to potential customers and in connection with specific opportunities. Like opportunities, quotes are traced and prioritized using the sales process mechanisms - stages, ratings and sales funnel.
    Reports Help
    The CRM reports show how you and your customers performed at selected periods of time. The Additional Services and Customer Potential vs. Actual reports help you track and compare product and additional service sales for customers ticked for tracing. The sales funnel reports – Monthly Conversion and Stage Changing – focus on new deals, stage-to-stage conversion, and average age of deals.
    Email Notifications Help
    The Email Notifications option can be used to signal everyone concerned about new opportunities, stage updates, deals won or lost, new activities, closed activities, quotes and customer purchases. Owners can get instant alerts when other users in the organization make changes to the records they own, make assignments or post messages.
    Contact Management Help
    The contact base is available to all users, with full contact details including helpful notes, reminders for birthdays and the important dates, and tags by product types. This makes it possible to associate the same contact with multiple customers, and connect and disconnect customer-contact engagements dynamically. Customer information, opportunities, activities and quotes can be filtered and tracked by contacts.
    Customers Help
    The Customers module provides a cross-view of a customer’s information in the company, including sales, communications, contacts, billing and money, products, and documents. Dashboard-like visualized presentations of sales information, operational data, purchase history, and performance statistics can be used to get a complete picture of every customer. Customers can be ticked for Activity Watch tracing and reporting to gain a deeper understanding of customer preferences and behavior. The Additional Services option lets you manage services you want to offer in addition to the regular Air/Ocean/Land Import/Export products.
    Dashboard Help
    Using different types of visualizations, Logitude CRM’s dynamic Dashboard provides an easy, accurate read of everything going on in the organization. It shows how salesmen performed in past time frames and how they are doing currently, and the company’s success based on metrics like closed opportunities and quotes.
    Roles and Restrictions Help
    A three-layer role hierarchy - Organization, Business Unit, Owner - lets you determine the levels of access users will have to your organization’s CRM data. Furthermore, restrictions can be set per user, by company branch and by product.
    Posts and Messages (Future Feature) Help
    Posts and Message feeds are available in opportunity, customer and quote records, for sharing information and collaborating with other people in your team or organization. Via these social tools, users can stay up-to-date with changes that occur in entity records. Posts show the comments you and other people make, as well as automatic updates. In a Message area, you can conduct a discussion about the current record with peers and members of your business unit. You can Follow another owner’s opportunity or quote, or a customer, and get notified about them in your CRM workspace.
    Customer Service (Future Feature) Help
    Better customer service starts with tools for efficient ticket management, and it requires good teamwork, and good communication with customers and within the organization. All of these are made possible by Logitude’s Customer Service module, which comes with time-saving and efficiency boosting tools like ticket views, statistics, and SLA compliance evaluations. The Customer Service module streamlines your support using different types of visualizations. The information on customer tickets is an integral part of the information required for better customer management.
    Outlook Connection Help
    Logitude CRM can be tightly integrated with Microsoft Outlook, so that your Outlook Calendar is updated online with appointments you create in an entity. Calendar synchronization works both ways: in Outlook, you can select contacts and calendar events you want to synch with CRM, so that appointment activities are automatically created in relevant opportunities, customers or quotes. Moreover, Outlook Connection enables you store incoming Outlook mail messages and any attachments in Logitude CRM, directly under the relevant entity.
    Feature Economy Business First Class e-AWB
    Multiple invoices Help
    Multiple invoices can be issued per shipment, to customers, agents and other partners.
    Multi-currency Help
    Logitude supports multi-currency invoicing, allowing you to bill customers and handle vendor payments using multiple currencies.
    Draft invoice Help
    The invoicing workflow includes the possibility of generating draft invoices and approval before the final invoice.
    Multiple invoice layouts Help
    Logitude supports multiple customized invoice layouts.
    Print invoice on blank A4 paper Help
    Invoices can be printed on blank A4 size paper, together with the company logo.
    Invoices in English or local language Help
    Invoices can be produced in English or you can use a customized invoice layout in your local language.
    Email invoices Help
    Invoices can be emailed to partners, attached with relevant documents if necessary.
    Sent mail history Help
    All sent email messages are stored with the invoice making it easy to check and verify information when needed.
    Predefined list of services for invoice preparation Help
    Assembling invoices from a pre-prepared list of most-used service items ensures standardized content and saves time on data entry.
    VAT by service and specific invoice Help
    Different VAT amounts can be applied by service and specific invoice.
    Generate receipts or mark invoices as paid Help
    As part of the invoice processing, users can mark fully paid invoices, create receipts for partial payments, and monitor unpaid invoices.
    Customer balance Help
    The customer balance summary provides an up-to-date picture of a customer's account.
    Feature Economy Business First Class e-AWB
    Estimated and Actual costs Help
    Estimated costs can be entered in a quote or shipment, and actual costs can be entered in a shipment via vendor invoice.
    Compare estimated to actual profit Help
    The Profit & Loss feature provides detailed analyses of the profit/loss generated from shipments, comparing estimated to actual profit.
    Profit for shipments in consolidations Help
    For a consolidated shipment a profit breakdown is presented by shipments in the consolidation.
    Profit as integral part of online statistics Help
    Profit and loss figures are provided at company or customer levels, and they can be analyzed as an integral part of the online statistics.
    Profit & loss per charge type Help
    Profit and loss information is presented per service provided.
    Vendor invoices Help
    Logitude enables vendor invoice management.
    Feature Economy Business First Class e-AWB
    Personalize queries Help
    Users can personalize queries according to their needs by adding and removing data columns, choosing filters, resizing columns, and changing the sorting.
    Export to Excel Help
    Query results can be downloaded to Excel.
    Build queries from scratch Help
    Logitude's advanced query definition facility lets users build their own queries.
    Add queries to your personal workspace Help
    Logitude users each have their own personal workspace where they can also add their personal queries.
    Customize data entry Help
    Logitude's data-entry layout designer options allow users to customize data entry forms by, for example, adding, removing and repositioning fields.
    Rules for mandatory fields and validation Help
    Rules for mandatory fields and validation can be customized to company needs.
    Create email templates Help
    Email templates for all types of activities can be created to ensure standardized contents and efficient correspondence with customers and partners.
    Custom fields in documents Help
    Logitude's data-entry layout designer options allow users to customize documents by, for example, adding custom fields.
    Add documents for editing and printing Help
    New documents can be added to those supplied with the system.
    Feature Economy Business First Class e-AWB
    Anytime, anywhere Help
    Logitude is available on the web at all times to all authorized users and partners.
    Customer login for viewing and querying data Help
    Customers can be allowed to login for querying and viewing subsets of the data. Including relevent documents
    Email with link to shipment view on the web Help
    Shipment views can be emailed to customers as links to a view page on the web.
    Agent access to archived documents (future feature) Help
    Agents can view and download from archives relevant documents such as manifests, waybills, commercial invoices and packing lists.
    Feature Economy Business First Class e-AWB
    Online company and customer statistics Help
    The Dashboard page supplies you with real-time company and customer statistics and provides you with insight to your customers as a step to making knowledgeable decisions.
    Events log Help
    Logitude keeps track of all the main activities that occur in the system by logging them as events that can be viewed and queried by users.
    Daily summary of activities Help
    Logitude delivers a daily summary of operational activities, new customers, total invoices created, amounts collected, and cash balance changes.
    Documents in PDF format Help
    All documents are saved in PDF format.
    Email documents and reports Help
    Any document or report can be sent via email.
    Mail history Help
    History is kept of all mail messages and correspondence with customers, agents and other partners.
    Follow-up and to-do lists Help
    The Follow-Up mechanism is designed to help users control the processing workflow of Logitude entities. It enables users to flag important activities and add them to to-do lists which users can open to see their pending follow-ups for today and tomorrow.
    Personal workspace Help
    The personal workspace presents a visualized view of what is important for you to know or do, such as shipments to be billed, invoices not collected, quotes not yet approved. Logitude users each have their own personal workspace where they can also add their personal queries.
    Archive external documents Help
    Document scans and file attachments can be archived as part of shipments and quotes.
    Mobile access (future feature) Help
    The Follow-Up mechanism ensures timely and relevant shipment follow-up. It enables users to flag important activities and add them to to-do lists which users can open to see their pending follow-ups for today and tomorrow.
    Feature Economy Business First Class e-AWB
    Statistics exposed to authorized users Help
    All statistics data can be viewed by authorized employees only.
    External users by invitation only Help
    External users - customers, partners and agents - can access the system only by invitation.
    User access log Help
    Logitude has a built-in access logging mechanism that records information about all user logins.
    Events log Help
    Logitude keeps track of all the main activities that occur in the system by logging them as events that can be viewed and queried by users.
    Permissions according to roles Help
    Grouping users by roles with permissions enables access control and centralized security management.